Terms & Conditions

MMBUSTICKET TERMS & CONDITIONS

These “Terms and Conditions” are set for User (“You” “You” “Your” “Yours”) who are going to use MMBusTicket (''Website”). Those who use MMBusTicket shall follow the rules in these Terms and Conditions. By accessing MMBusTicket and obtaining its Service, it is considered that Users have read, understood and accepted the Terms and Conditions, including the policies and additional Terms and Conditions. In the case of directly or indirectly harming Users’ interests including Users’ personal information due to ignorance of Users in getting this Service, MMBusTicket App and its members shall not be held to any liability. Terms and Conditions to get MMBusTicket  (Mini App) Service are as follows:

DEFINITIONS

  1. “Business Day” means a day other than a Saturday, Sunday, public holiday, or bank holiday in Myanmar.
  2. “KYC” means “Know Your Customers”, requirements for registering issued by the Central Bank of Myanmar and/or other authorities.
  3. “Website” means the MMBusTicket Website.
  4. “Myanmar Kyat” means the official currency of the Republic of the Union of Myanmar.
  5. “Refund” means any full or part pay that the Customer refuses to honor or demands a refund of because the goods/services purchased from the Merchant were not as they were promised or were defective, deficient, incomplete and/or unsatisfactory for any reason whatsoever or if any Customer order was cancelled by the Customer.
  6. “Service Fees” means all fees and costs charged for using the Service of MMBusTicket (Website).
  7. “Services” means products and Services offered by Merchants in MMBusTicket App (Website) for Users, for which Service fees can be paid through KBZPay.

 OBTAINING AND USING MMBUS TICKET (Website)

  1. Users are responsible for ensuring that their own software and hardware are suitable and up-to-date.
  2. In case of any dispute arising from the cancellation, refund process and the services received by the customer, the customer can directly contact the MMBusTicket Call center support through the contact methods mentioned and MMBusTicket will make a decision on these complaints.
  3. Those who wish to use this Service but are under 18 years of age shall agree and accept these Terms and Conditions, and with the approval of parent(s) or legal guardian(s) who are liable for any payment the Users under 18 years of age can obtain this Service. Without the approval of parent(s) or legal guardian(s), the Service User under 18 years of age shall cease using this Service by accessing MMBusTicket (Mini App).
  4. You are prohibited from utilizing MMBusTicket’s products for unlawful or unauthorized activities and must adhere to all legal regulations while using the Service. All communications, including emails and text messages, exchanged between you and MMBusTicket, KBZ may be recorded either to protect the rights, to ensure quality and for legal considerations.

 BOOKING POLICY OF THE MMBUSTICKET (Website)

  1. You can make ticket purchases offered by MMBusTicket services. Prior to buying tickets through the website, it is crucial for customers to thoroughly review and understand these terms and conditions. If there are any queries, customers should reach out to the MMBusTicket Call Center for clarification. The purchase of a ticket mandates full payment. A successful transaction is necessary to finalize your ticket purchase. In the event that payment is successful but a confirmation for ticket purchase is not received, or if an error occurs, it becomes your responsibility to contact  MMBusTicket Call Center.
  2. You can purchase tickets according to the services and prices listed in the website. However, you understand that your ticket order may be canceled at any time for which you have not successfully paid, and that the prices are subject to change. MMBusTicket reserves the right to decline your purchase for any given reason. 
  3. While MMBusTicket aims to provide accurate descriptions of products and services, MMBusTicket do not warrant that the descriptions are error-free, complete, or current.
  4. The User can purchase round-trip tickets for any trip. Cancellations are not allowed for purchased tickets. Therefore, once the trip is booked, kindly confirm only if you are certain.
  5. Please ensure that the User accurately select and purchase the appropriate quantity and type of tickets based on factors such as timing, destination, nationality (Foreigner/Local), and any other relevant criteria using our online ticketing system. When User purchase tickets through the Online Ticketing System in the Mini App, User must provide only accurate information when filling in the required information, MMBusTicket will verify that the User's information is correct and up-to-date. If a foreigner mistakenly chooses the ticket price of a local passenger, he (or) she will need to pay the difference between the local and foreigner ticket price to MMBusTicket.
  6. MMBusTicket and Bus Operators are not responsible for any consequences caused by incorrect information filled/provided by User purchasing through the Online Ticketing System.
  7. The User are required to make full payment for reservations and are only allowed to use the ticket for the date and time specified on the ticket purchased.
  8. After purchasing a ticket on MMBusTicket, you will receive E-ticket by SMS and Email. If you did not receive E-ticket, you need to contact MMBusTicket’s Customer Support Team within 24 hours.. The User is solely responsible for any failure to contact MMBusTicket within the specified time.
  9. You will only be able to access the Service as stated on the ticket you purchased and it is your responsibility to review purchased tickets as they cannot be revised in the website. For tickets purchased from the website, you will only receive a ticket delivered electronically. Once MMBusTicket issues the E-Ticket and will never physically issue the physical ticket.
  10. The User acknowledges that canceled tickets are non-refundable.
  11. The User shall be responsible for any consequences caused by third party using their information, and User acknowledges that MMBusTicket and Bus Operators are not responsible for any damages.
  12. It is your responsibility to review and confirm the accuracy of booking details, travel dates, including times and other relevant information. The E-ticket needs to be kept by the customer. Customers will be required to show a clear printout of the electronic ticket or by showing the ticket on their Mobile Phone.
  13. If any concern finds anything suspicious about the ticket(s) you have purchased or believe you have violated any terms, MMBusTicket or reserves the right to cancel tickets sold at any time without notice to you, and tickets in your possession will no longer be valid. You acknowledge and agree that you are not entitled to any compensation for such cancellation.
  14. In the event that the User wants to change their ticket, the User shall contact MMBusTicket directly.  Users must adhere to the Terms and Conditions set by MMBusTicket and/or Bus Operators with respect to these modifications, and acknowledge that the decision rendered by MMBusTicket and/or Bus Operators holds sole legal validity.
  15. MMBusTicket will only provide service to the person mentioned in the ticket and MMBusTicket reserves the right to refuse service if there is any discrepancy when checking the ticket. You also acknowledge and agree that you are not entitled to any refund for non-compliance with such terms.
  16. Reservations cannot be sold, auctioned, bartered, or transferred to a third party. Bookings are specific to the individual with the Myanmar NRC number or passport mentioned during booking.
  17. MMBusTicket has the right to modify service and prices, add, or remove, change parts of the Terms & Conditions in the website at any time. The Users are responsible for checking for updates periodically.

 USER OBLIGATIONS

You are responsible for ensuring that Your travel date, time and destination are correct before booking/reserving the bus tickets or when you select to confirm your ticket purchase on the Website. 

The User is solely responsible to be at the designated boarding point reasonably in advance before departure time. MMBusTicket is not liable if you fail to board the bus by the time the bus departs.

  1. You understand that you must only ride on the ticket purchased by the designated Bus Operator through the MMBusTicket Mini App.
  2. You are also under an obligation to use MMBusTicket this Mini App for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged in these tTerms. You shall use this Website, and any bus tickets purchased through it, for personal, non-commercial use only and shall not re-sell the tickets to any other person.

You shall should provide MMBusTicket with all required and accurate information in connection with your booking and purchase of the MMBusTicket’s products and services and use all reasonable endeavors to provide such information without interruption.

You hereby acknowledge and understand that you are solely responsible for checking, understanding and complying with all the policies, terms, procedures, enactments, orders, security guidelines and other rules and regulations (including but not limited to the process of payments, their changes, modifications, cancellation and refunds) in connection to your payments for the booked MMBusTicket’s products and services.

 

 Guidelines for Passengers: Before, During, and On-Board

  1. The bus operators solely reserve the right to reschedule, cancel, and/or delay any journey and substitute other buses for reasons they deem necessary to do so.
  2. The bus operators reserve the right to refuse you and your luggage from carriage on the bus for whatsoever reason that they deem justified, including but not limited to:
  3. Carrying of contraband, illegal substances, fragile or oversize/overweight luggage, your unruly behavior, drunkenness or any other behavior that the bus operator deems to affect the other passengers' comfort or safety and must comply with social control measures in accordance with other prescribed terms and conditions.
  4. Passenger acknowledges and agrees the transportation of animals and strong odors items are prohibited and not to partake that alcohol consumption or drug use during the trip.
  5. Passenger acknowledges their responsibility to carry their valuable items with them at each bus stop or during the bus journey.
  6. Passenger agrees not to transport any illegal items. MMBusTicket reserves the right to refuse any goods on bus that is deemed to be illegal, dangerous or causes discomfort to other Passengers.
  7. The User must be shown valid government issued identification proof while travelling.
  8. The credit card through which your payment was made for the ticket booking has been reported lost or stolen;
  9. The Users are able to provide a valid and legible MMBus’s E-ticket for the intended travel. The MMBus’s E-ticket constitutes as the prima facie evidence of the contract of carriage between the bus operator and the MMBus’s E-ticket holder.
  10. The bus operators have the right to decide whether to allow/disallow if the User is deemed medically unfit to travel and may pose a health hazard to other passengers on board the bus. 
  11. The User must arrive on time to board before the time of departure or the bus operator, MMBusTicket and KBZ no responsibly for the user fails to board the bus by the time the bus departs. 
  12. The User acknowledge their responsibility to comply with the specified policies and rules set by the Bus Operators.
  13. If the bus operator has refused to carry you or choose to remove you from carriage as per the reasons abovementioned, MMBusTicket reserves the right to cancel the unused ticket and You will not be entitled to further carriage or refund of fare. We will not be liable for the consequential or incidental loss, damage, cost, or fee You may incur due to the refusal of carriage.

 

TERMINATION, SUSPENDING AND CANCELLATION OF SERVICES

he User can terminate the Service following the rules mentioned in the Service termination clause, if the User has no wish to use MMBusTicket Service. Without giving prior notice to the User, MMBusTicket may terminate, suspend or cancel the Service at any time for any reason. MMBusTicket will endeavor to inform the User in the event of cancellation of reservation, owing to fraud or suspicious activity, to the best of its capacity. The User agrees and accepts that MMBusTicket shall not be responsible to anyone for such acts.  

SENDING NOTIFICATIONS

By using the Service provided by MMBus Ticket App, the User agrees and accepts sending of notifications to the MMBus Ticket  account of the User and making contact through the phone or email address which have been used. Notifications on new movies, programs, promotion programs, and surveys collected from the Users will be sent to the Users by MMBus Ticket through a notification in the App or SMS or other means of communication. Moreover, the User accepts sending of information on payment to be made by the User for watching movies in MMBus Ticket website; sending agreements, disclosure, and other information MMBusTicket has the right to send data, content, text, software, voice mail, photos, designs, videos, messages, and related contents and other content through MMBus Ticket to the User who has bought this Service. The User is the sole responsible person for the data provided when he is registered and any consequences arising out of such data. 

 

LIMITATIONS 

This Service is for the User's personal and non-commercial use only. The User agrees that in receiving the Service, he will not take the following measures:

  1. using other means which are not of the media arranged by MMBusTicket (Website),
  2. disrupting the Service or using other automatic means by using Robot, Spider, Scraper, Script, and Web Crawler.
  3. concealing the source of receiving the Service by forging identifier codes or changing data.
  4. conducting acts and using software that can harm MMBusTicket App (Website) server. 
  5. sending texts, writing emails, or using virus software to disrupt the Service.

INDEMNITY

The User agrees to indemnify MMBusTicket, its directors or officers or staff or representatives or agents and third parties and save their harmless against any and all claims including but not limited to costs and damages including but not limited to, legal fees) arising from Customer’s use of the service or Customer’s breach of these Terms.

 

REPRESENTATION AND WARRANTIES 

The User acknowledges and agrees that the contents in MMBusTicket App is provided “as it is” and “as available”.  Accepting or using any contents, goods or products or Services displayed on MMBusTicket website is at the User’s sole risk and discretion. All liabilities for loss and damages of the User or any party relating to using any content on MMBusTicket website or Services or any website links whether they are stated in the agreement or it is due to ignorance shall be excluded. Although MMBusTicket have exerted reasonable efforts to make sure that Services provided can be achieved at all times, MMBusTicket will not guarantee or represent that MMBusTicket has no technical problems or no interruption or no error or no virus. The User understands and agrees that MMBusTicket website will not be responsible for temporary interruption in the platform due to scheduled system maintenance, or the Internet or electronic communication or other forces. 

 

INTELLECTUAL PROPERTY RIGHTS

MMBusTicket and its partners and other related businesses are owners of all intellectual property rights, whether in contents or wordings, of logo, the name of MMBusTicket website, pictures, signs, and trade Service mark. name, logo and Service mark. The User must not exploit the intellectual property right of the MMBusTicket without receiving prior written consent from MMBusTicket. The User shall not perform or allow any third party to perform any action that might cause damage to the image, trademark, trade name, or other intellectual property right of MMBusTicket.


DISCLAIMER

In any situation, KBZ including its staff, directors, agents, representatives, and subsidiaries; MMBusTicket (Website) and its partners, members, staff, representatives, and those who have been granted copyright shall not be responsible for the loss of the User and other parties directly or indirectly for breaching of the said Terms and Conditions by the User or due to information received from the Service, software, products, and Service; lawsuit, litigation, court decision, loss and liabilities according to the agreement or civil case or irrevocable responsibility or cost or damage or claims made against the User. The User understands and agrees that he is the only responsible person to settle such claims. Regarding the use of MMBusTicket (Website), the remedial action to be taken is to terminate the use of MMBusTicket App (Website) by the User. Organizations of KBZ, its agents, representatives, and Service providers shall not be responsible directly or indirectly or as a consequence for damages and claims for using MMBusTicket App (Website) by the User. 

FORCE MAJEURE

The User understands that KBZ and MMBusTicket App (Website) shall not be liable for any failure of or delay in the performance of this Services for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders, fire, flood, torrential rain, storm or other extreme weather conditions, riot, insurrection, civil commotion, sanctions, boycott, failure of electricity, equipment failure, or any other force majeure event. Performance of this Service will, to the extent that it is prevented, hindered or delayed by such circumstances, be suspended by KBZ and/or MMBusTicket App (Website) until such circumstances cease to exist. KBZ will not be liable to the User or any other party or be considered in breach of this terms and conditions for a failure to perform, or delay in performing, any such obligation set out in this terms and conditions while those circumstances continue.

NOTIFICATION

The above-mentioned Terms and Conditions are legal. As it is deemed that the User understands and agrees to the Terms and Conditions starting from the time of using MMBusTicket website, it is the sole responsibility of the User to use this Service without reading the Terms and Conditions. 

 AMENDMENT

The User acknowledges that MMBusTicket reserve the right to amend, modify or substitute any provisions of this Terms and Conditions or to the Services and/or any charges at any time for any reason at its sole discretion and without any prior notice. The amended Terms and Conditions are in effect as soon as they are posted online. It is considered that with continued use of MMBusTicket website is the User agrees to the amended Terms and Conditions. If the User does not agree with the whole or part of the amended version, the User shall terminate the use of MMBusTicket service. 

SEVERABILITY

Each of the provisions of this Terms and Conditions shall be several and distinct from one another. If any of the provisions of these Terms and Conditions becomes invalid, void, illegal or unenforceable in any respect under any law, the validity, legally and enforceability of the remaining provisions shall not in any way be thereby affected or impaired. 

 ASSIGNMENT AND SUCCESSORS

The User shall not assign its rights or obligations under these Terms and Conditions, in whole or in part, nor enter into any subcontract to perform any portion of these Terms and Conditions, without the written consent of KBZ. KBZ shall have the right at all times to assign or transfer any of its rights or obligations under these Terms and Conditions either to any assigns or successors of KBZ.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the Republic of the Union of Myanmar and the Courts in Myanmar shall have exclusive jurisdiction to solve any dispute arising from or under these Terms and Conditions.

WAIVER

Failure or delay on part of either party to enforce any provision(s) of these Terms and Conditions at any point of time shall not be construed to be a waiver by such party of such rights thereafter to enforce each and every provision of these Terms and Conditions.

LANGUAGE

This Terms and Conditions is made in both English and Myanmar and both versions shall be equally authentic and effective. In case of any discrepancy between two versions, the Myanmar version shall prevail.

 CUSTOMER CONTACT

If the User wishes to contact MMBusTicket (Website) for further information, please contact the MMBusTicket Call Center by calling or sending email or contact through the feature for Users in MMBusTicket (Website). 

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