Bus ticket reservation - Terms and Conditions
These terms and conditions (collectively, hereinafter referred to as the "Terms") govern your ("User") access to and use of the website, www.mmbusticket.com and the MMBusTicket mobile applications ("Website").
Please read these Terms carefully before using the Website. For the
purpose of clarity, it is hereby stated that the Website is not engaged
in providing any services by itself but is a platform, which merely
connects the bus operators with the bus travellers.
MMBusTicket allows You to surf the Website or buy bus tickets for
yourself, your family and your friends, without registering on the
Website. You shall be deemed to have read, understood and expressly
accepted these Terms, which shall govern the desired transaction of bus
ticket booking through the Website for all purposes, and shall be
binding on You. All Your rights and liabilities and/or the Website with
respect to Your use of the Website and availing bus ticket booking
facility ("Facility") provided by the Website shall be governed by these
PLEASE NOTE THAT YOUR USE OF THE WEBSITE IN ANY WAY SIGNIFIES YOUR
ACCEPTANCE TO THE TERMS. By agreeing to these Terms, You also agree to
MMBusTicket' other Website policies; including but not limited to, (i)
In addition to these Terms, any other ‘terms of service’ of the application-programming interface (“API”) with which MMBusTicket may tie-up would form an integral part of these Terms (hereinafter referred to as the “API Terms”). However, in the event of a conflict between such API Terms and these Terms, these Terms provided herein shall prevail.
Both You and MMBusTicket are individually referred to as 'Party' and collective referred to as 'Parties', in these Terms.
- For the purpose of these Terms, wherever the context so
requires "You" or "User" (would mean 'MMBusTicket user') shall mean any
natural or legal person who has agreed to become a buyer of the bus
tickets and/or an availer of the Facility being offered on the Website.
- The term "We", "Us", "Our" shall mean MMBusTicket and/or its affiliates.
- Our Website:
MMBusTicket is an online Market Place, which gives
prospective travelers and bus operators a platform to connect. In light
of the foregoing, MMBusTicket wishes to state the following:
- The Website is a marketplace, which merely lists the
inventory of bus operators who are registered with the Website, but does
not own the services per se. Hence, the limited role of the Website is
to connect You with the bus operator and vice versa.
- You understand and agree that the fare of the bus
tickets listed and/or offered for sale by the bus operator on the
Website, is solely determined by the respective bus operator, and
MMBusTicket has no control over the fare of the tickets listed on the
Website. In the event, the minimum and/or the maximum fare of the
tickets, is in contravention of any law and/or any order or judgment of
any regulatory authority/Tribunal/Court, it shall be the sole
responsibility of the respective bus operator to ensure that such fare
is in compliance with the law/order/judgment, and MMBusTicket shall in
no way be liable for such contravention of the law/order/judgment.
- In light of the foregoing, You agree that any liability
in relation to any services being offered on the Website in accordance
with the applicable laws shall be that of the bus operator and not
MMBusTicket. In case of any deficiency of service, You agree to pursue
any such action arising from such deficiency of service against the bus
operator and not the MMBusTicket.
- You further agree and acknowledge that the MMBusTicket
is only a facilitator and is not and cannot be a party to or control in
any manner any transactions on the Website. Accordingly, the contract of
sale of services on the Website shall be a strictly bipartite contract
between You and the bus operators listed on the Website.
- You further agree and acknowledge that all the
'discounts/coupons (if any)' on the Website/prices at which the tickets
are being sold by the bus operator on the Website is merely an
“invitation to offer” in accordance with the applicable law and shall
not be construed to be an “offer” in accordance with the applicable law.
Hence, in light of the foregoing, when you agree to purchase the bus
tickets listed on the Website by the bus operator, that would be termed
as a 'valid offer' under the applicable law Subsequently, when the same
is being confirmed by the bus operator it tantamount to be a 'valid
contract' as per the applicable law.
- User Account:
MMBusTicket may offer You the facility of opening user
account on the Website. This user account can be linked to the Your
email-id or phone number or both. For Your use of the Website, either by
registering an account with MMBusTicket or using the Website as a guest
(unregistered user), You agree to the following:
- You are solely responsible for maintaining the
confidentiality of Your account and password and for restricting access
to Your device to prevent unauthorized access to Your account when You
use the Website by registering an account with MMBusTicket.
- By using the Website, either as a guest user or
registered user, You authorize MMBusTicket and its agents to access
third party sites, including but not limited to that of banks and other
payment gateways, designated by the bank or on the bank's behalf for
retrieving requested information for processing of a customer generated
transaction on the Website.
- In the event that You use the Website through a
registered account, You agree to accept responsibility for all
activities that occur through your MMBusTicket account.
- In the event that You use the Website through a
registered account, You should take all necessary steps to ensure that
the password is kept confidential and secure and should inform
MMBusTicket immediately if You have any reason to believe that Your
password has been compromised, or if the password is being, or is likely
to be, used in an unauthorized manner. MMBusTicket shall not be liable
for any losses You may incur owing to any compromised login credentials
of Your MMBusTicket account. Please ensure that the details You provide
MMBusTicket are correct, complete and up to date and inform MMBusTicket
immediately of any changes to the information that You provide at the
time of registering Your account with MMBusTicket.
- MMBusTicket will not be responsible for screening,
censoring or otherwise controlling transactions, including ascertaining
whether the transaction is legal and valid as per the laws of the land,
if you are resident/national of a country other than Myanmar.
- You warrant that You will abide by all such additional
procedures and guidelines, as modified from time to time, in connection
with Your use of Website. You shall also be liable to comply with all
applicable laws and regulations regarding use of the Website with
respect to the jurisdiction concerned for each transaction.
- Website may be used for Your personal and non-commercial
purposes only. Therefore, You are not allowed to re-sell, deep-link,
use, copy, monitor (e.g. spider, scrape), display, download or reproduce
any content or information, software, products or Facility available on
Website for any commercial or competitive activity/purpose.
- MMBusTicket reserves the right to refuse Your access to
Website, terminate Your MMBusTicket account, cancel any bus ticket
reservations, remove and/or edit content on the Website at any time
without notice if we have reasonable belief that Your account is being
used for purposes other than as defined under Clause 3(7).
- Membership Eligibility:
- Use of the Website is available only to persons who can
enter into legally binding contracts under the applicable law. Persons
who are "incompetent to contract" within the meaning of the applicable
law are not eligible to use the Website. If You are a minor, you shall
not register as a User of the Website and shall not transact on or use
- As a minor if You wish to use or transact on the
Website, such use or transaction may be made by Your legal guardian or
parents. We reserve the right to terminate Your membership and/or refuse
to provide You with access to the Website if it is discovered that You
are a minor or incompetent to contract according to the law.
- This Website may contain links to other websites
maintained by third parties ("External Sites"). These External Sites are
linked to the Website for Your reference and convenience only.
MMBusTicket does not operate, control or endorse in any respect such
External Sites or their content. You assume sole responsibility for use
of these External Sites and is therefore, advised to examine the terms
and conditions of those External Sites carefully.
- You must not link Your own website or any third party
website, to this Website without obtaining the prior written approval of
MMBusTicket. Use of any automated screen capture or screen scraping
technologies to obtain information from this Website without the prior
written approval of MMBusTicket is an infringement of our intellectual
- Usage Conduct:
- You acknowledge that You only have a limited right to
use the Website and that You have no right to modify any part of the
Website or reproduce, copy, distribute, sell, resell or access the
Facility for any commercial purposes.
- You are also under an obligation to use this Website for
reasonable and lawful purposes only, and shall not indulge in any
activity that is not envisaged in these Terms. You shall use this
Website, and any bus tickets purchased through it, for personal,
non-commercial use only and shall not re-sell the tickets to any other
- You may not use any meta tags or any other hidden text
utilizing the Website or its affiliates' names or trademarks without the
express written consent of MMBusTicket and or its affiliates, as
You must not use the Website for any of the following:
- for fraudulent purposes, or in connection with any criminal acts or other unlawful activity; and/or
- to send or transport in the carriage of the bus,
any material that does not belong to You; or material that is illegal,
offensive (including but not limited to material that is sexually
explicit content or which promotes racism, bigotry, hatred or physical
harm), deceptive, misleading, abusive, indecent, harassing, blasphemous,
defamatory, libellous, obscene, pornographic, paedophilic or menacing;
ethnically objectionable, disparaging or in breach of copyright,
trademark, confidentiality, privacy or any other proprietary information
or right; or is otherwise injurious to third parties; or relates to or
promotes money laundering or gambling; or is harmful to minors in any
way; or impersonates another person; or threatens the unity, integrity,
security or sovereignty of Myanmar or friendly relations with foreign
States; or objectionable or otherwise unlawful in any manner whatsoever;
or which consists of or contains software viruses, political
campaigning, commercial solicitation, chain letters, mass mailings or
any "spam” to cause annoyance, inconvenience or needless anxiety.
- When You use the Website or send emails or other data,
information or communication to MMBusTicket, You agree and understand
that You are communicating with us through electronic records and You
consent to receive communications via electronic means from MMBusTicket
periodically and as and when required.
- We may communicate with You through email/SMS or by such other mode of communication, electronic or otherwise.
- Disclaimer of Warranties and Liability:
- This Website, all the services (including but not
limited to software) included on or otherwise made available to You
through this Website are provided on "as is" and "as available" basis
without any representation or warranties, express or implied except
otherwise specified in writing by MMBusTicket or on the Website.
Without prejudice to the forgoing paragraph, Website does not warrant that:
- Website will be constantly available, or available at all; or
- The information on this Website is complete, true, accurate or non-misleading.
- MMBusTicket will not be liable to You in any way or in
relation to the contents of, or use of, or otherwise in connection with,
the Website. wherever, the same is under the control of the bus
operator. The Website does not warrant that this Website; information,
content, materials, product (including software) Facility or services
included on or otherwise made available to You through the Website; the
servers; or electronic communication sent from us are free of viruses or
other harmful components, despite our best efforts to prevent these
- You are required to enter a valid phone number while
booking a bus ticket on the Website. By registering Your phone number
with us, You consent to be contacted by us for the purposes of the
transaction on the Website or for sending you promotional offers or
For the purpose of booking bus tickets through the
Website, we warrant that we shall be responsible for the following
- Issuing a valid ticket (a ticket that will be accepted by the bus operator); and
- Providing customer support and information in case of any delays in the departure of a bus / inconvenience caused to You.
- MMBusTicket will process the ticket cancellation
request from customers subject to the cancellation and refund policy of
the respective bus operator. The cancellation fee may differ for each
However, We DO NOT take any liability for the following:
- The bus operator's bus not departing from/reaching the pick-up point or destination on time;
- The bus operator's employee/s being rude to You;
- The bus operator's bus seats or the journey not being up to Your expectation;
- The bus operator modifying and/or cancelling
your bus ticket reservation partially or completely due to unavoidable
reasons as described in the following clauses;
- Your baggage getting lost/stolen/damaged;
- The bus operator changing a customer's seat at the last minute to accommodate a female / child passenger;
- Bus departing without You boarding the bus,
while You were waiting at the wrong boarding point (please call the bus
operator to find out the exact boarding point if you are not a regular
traveller of a particular bus operator);
- The bus operator changing the boarding point
and/or using a pick-up vehicle at the boarding point to take the
passengers to the bus departure point; and
- The bus operator not permitting Your baggage beyond a limit determined at the bus operator’s sole discretion.
By the use of any of the payment method/s available
on the Website by You, MMBusTicket shall not be responsible or assume
any liability, whatsoever in respect of any loss or damage arising
directly or indirectly to You due to any of the following:
- Lack of authorization for any transaction/s; or
- Exceeding the preset limit mutually agreed by You and any bank/s; or
- Any payment issues arising out of the transaction; or
- Decline of transaction for any other reason/s.
Please note that:
- Transactions, transaction price and all
commercial terms governing the provision of services are bipartite
contractual obligations between You and the bus operator. MMBusTicket
acts merely as a facilitator being an independent platform and at no
point in time, enters into any direct /contractual arrangement with the
customers with regard to the services provided by the bus operator. Use
of the payment Facility shall not render MMBusTicket liable or
responsible for the non-delivery, non-receipt, non-payment, damage,
breach of representations and warranties, or fraud as regards the
services listed on the Website.
- You have specifically authorized the Website or
its service providers to collect, process, facilitate and remit payments
and/or the transaction price electronically. Your relationship with
Website is on a principal to principal basis and by accepting these
Terms You agree that Website is an independent contractor for all
purposes, and does not have control of or liability for the products or
services that are listed on the Website that are paid for by using the
- You understand, accept and agree that the
payment facility provided through any third party on the Website is
neither a banking nor financial service provided by MMBusTicket, but is
merely a facilitator providing an electronic, automated online
electronic payment collection and remittance facility for the
Transactions on the Website using the existing authorized banking
infrastructure and credit card payment gateway networks. Further, by
providing payment facility Website is neither acting as a trustee nor
acting in a fiduciary capacity with respect to the transaction or the
- Cancellation & Refund Policy:
- Cancellation policy
MMBusTicket will not refund for the cancelled tickets.
- Carriage Policy:
- You are responsible for ensuring that Your travel date,
time and destination are correct before booking/reserving the bus
tickets or when you select to confirm your ticket purchase on the
Website. Please check the cancellation Policy available on the Website
for details about cancellation and refunds.
- You are solely responsible to be at the designated
boarding point reasonably in advance before departure time. We are not
liable if you fail to board the bus by the time the bus departs.
The bus operators reserve the right to refuse you and
your luggage from carriage on the bus for whatsoever reason that they
deem justified, including but not limited to:
- Carrying of contraband, illegal substances,
fragile or oversize/overweight luggage, Your unruly behavior,
drunkenness or any other behavior that the bus operator deems to affect
the other passengers' comfort or safety.
- You are unable to produce valid government issued identification proof while travelling.
- The payment of Your fare for the ticket is fraudulent;
- The booking of Your seat has been done
fraudulently or unlawfully or has been purchased from a person not
authorized by MMBusTicket;
- The credit card through which your payment was made for the ticket booking has been reported lost or stolen;
- The itinerary or booking or confirmation slip is counterfeit or fraudulently obtained;
- The itinerary of your reservation has been
altered by a person other than MMBusTicket or our authorized agent on
your express instructions;
- You are unable to produce a valid and legible
boarding ticket for the intended travel. The boarding ticket constitutes
as the prima facie evidence of the contract of carriage between the bus
operator and the boarding ticket holder;
- You are deemed medically unfit to travel and may
pose a health hazard to other passengers on board the bus, at the
absolute discretion of the bus operator;
- You fail to arrive on time to board before the time of departure or fail to board the bus by the time the bus departs.
- If the bus operator has refused to carry You or
choose to remove You from carriage as per the reasons abovementioned, we
reserve the right to cancel the unused ticket and You will not be
entitled to further carriage or refund of fare. We will not be liable
for the consequential or incidental loss, damage, cost, or fee You may
incur due to the refusal of carriage.
- Children below age twelve (12) will not be allowed to
book tickets for themselves nor will be allowed to travel, unless they
are accompanied by an adult.
- Children above the age of 5 years need to compulsorily
obtain a bus ticket at the regular fare of the ticket, unless otherwise a
particular bus operator specifies otherwise in their terms and
- The bus operator reserve the right to reschedule,
cancel, and/or delay any journey and substitute other buses for reasons
they deem necessary to do so.
- You are responsible to ensure that valid and necessary
government issued personal identification documents, such as the
passport, PAN card or Aadhar card, are carried with you for the journey.
- Intellectual Property Rights:
- Content included on the Website, such as text, graphics,
logos, button icons, images, audio clips, digital downloads, data
compilations, and software, is the property of MMBusTicket, its
affiliates or its content suppliers and is protected by Myanmar and
international copyright and database right laws.
- The compilation of all content on this Website is the
exclusive property of Website and its affiliates and is protected by
laws of Myanmar and international copyright and database right laws. All
software used on this Website is the property of MMBusTicket, its
affiliates or its software suppliers and is protected by Myanmar and
international copyright and authors' rights laws.
- You may not systematically extract/or re-utilise any
parts of the contents of the Website without our express written
consent. In particular, You may not utilize any data mining, robots, or
similar data gathering and extraction tools to extract (whether once or
many times) for re-utilisation of any substantial parts of this Website,
without MMBusTicket's express written consent. You may also not create
and/or publish Your own database that features substantial (eg: prices
and service listings) parts of the Website without Rebus's express
- You cannot use the MMBusTicket trademarks for
commercially exploiting them for Your interests without our express
permission. We reserve the right to initiate legal proceedings if we
discover any infringement of our intellectual property rights.
- Grievance Officer:
In case of any consumer grievance, the End-User may contact MMBusTicket on the email id provided below:
- You shall indemnify and hold harmless MMBusTicket, its
subsidiaries, affiliates and their respective officers, directors,
agents and employees, from any claim or demand, or actions including
reasonable attorney's fees, made by any third party or penalty imposed
due to or arising out of Your breach of these Terms or any document
incorporated by reference, or Your violation of any law, rules,
regulations or the rights of a third party.
- You hereby expressly release MMBusTicket or any of its
affiliates or officers and representatives from any cost, damage,
liability or other consequence of any of the actions/inactions of the
vendors and specifically waiver any claims or demands that you may have
in this behalf under any statute, contract or otherwise.
MMBusTicket will not be responsible for any loss (including
loss of profits, revenue, contracts, anticipated savings, data, goodwill
or wasted expenditure) and any other indirect or consequential loss to
You when You commenced using the Website.
- Governing law and Jurisdiction:
These Terms are governed by and shall be construed in
accordance with the laws of Myanmar. The courts in Bengaluru shall have
exclusive jurisdiction in respect of any disputes arising out of or in
connection with these Terms.
- Suspension, Termination or Cancellation
Website may suspend, cancel or terminate Your account
registered with us, with or without prior notice, if we believe in good
faith that You have breached any of these Terms or any other terms or
policies referred to in these Terms.
MMBusTicket reserves the right, at its sole discretion, to
accept, hold and/or cancel any reservation of bus tickets made by the
You on the MMBusTicket website, MMBusTicket mobile website and
MMBusTicket mobile apps, which is deemed to be fraudulent or suspicious
MMBusTicket will endeavour to inform You in the event of
cancellation of reservation, owing to fraud or suspicious activity, to
the best of its capacity, but shall not be liable for a failure to
communicate to You of such cancellation.
- Amendment / Modification:
MMBusTicket reserves the right to modify these Terms at any
time with or without any further notice by uploading the revised Terms
on the Website and it is Your duty to keep yourself aware of the
revisions to the Terms of the Website.
- Limitation Of Liability:
THE WEBSITE/MMBusTicket WILL NOT BE LIABLE FOR ANY DAMAGES OF
ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION
WITH THE TERMS, SITE, FACILITY, TRANSACTION PROCESSING SERVICE,
INABILITY TO USE THE FACILITY OR THE TRANSACTION PROCESSING SERVICE, OR
THOSE RESULTING FROM ANY FACILITY PURCHASED OR OBTAINED OR MESSAGES
RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE, BEYOND THE
VALUE OF THE LAST TRANSACTION CARRIED OUT BY YOU THROUGH THE WEBSITE.
- The Parties acknowledge and accept that electronic
format shall be deemed an acceptable means of communication for the
purposes of these Terms.
- These Terms constitute the complete and entire set of
terms between the Parties on the subject of ‘terms of usage of the
Website' (save and except the other policies and terms referred to in
these Terms) and shall supersede any and all other prior understandings,
commitments, representations or agreements, whether written or oral,
between the Parties to these Terms.
- If any provision of these Terms shall be found by any
court or administrative body of competent jurisdiction to be invalid or
unenforceable, such invalidity or enforceability shall not affect the
other provisions of these Terms, which shall remain in full force and
- In no event will any delay, failure or omission (in
whole or in part) in enforcing, exercising or pursuing any right, power,
privilege, claim or remedy conferred by or arising under these Terms or
by law, be deemed to be or construed as a waiver of that or any other
right, so as to bar the enforcement of that, or any other right, power
privilege, claim or remedy, in any other instance at any time or times